Employee Assistance Program

Don’t be fooled into thinking that an Employee Assistance Program (EAP) is just a nice little bonus program. Our EAP can be a huge help to your business. It includes:

• Management consulting – to help managers and supervisors deal with employee issues efficiently and effectively 
• Crisis information and services – to help after traumatic incidents, such as the death of a coworker, workplace violence or natural disasters
• Work/life balance programs – to help employees better handle daily life issues so they can focus on work while at work 
  

EAP saves time and money

Finding and addressing problems early can reduce lost work time later. By quickly directing your employees and managers to helpful resources, time and effort is saved. This means workers spend more time focusing on the job.

Easy access 

• 24-hour phone line – One call to our toll-free number lets your employees talk to a trained professional who will assess their needs and refer them to resources and professionals in their community that are in the Aetna network. Conversations are confidential.
• EAP website – A password-protected website lets employees find help in a safe, private way.

Help with promotion

Even a program this good is not helpful if employees don't know about it. We give you the tools and guidance you need to promote the Employee Assistance Program in your workplace. Our promotional toolkit contains materials you can customize to suit your company's needs. You can also get on-site seminars on work/life topics to help your employees better understand the benefits of using their EAP.

Ease of administration

Supplement your other Aetna benefits programs with our Employee Assistance Program. This helps to ease your administrative burden and saves time. All of your benefits needs will go through one account manager.

Successful Aging Program

Help your employees stay healthy and control health care costs during and even beyond their working years.

Our Successful Aging Program continues the many benefits offered in the Employee Assistance Program and includes the following:

• Service delivery through a single point of contact (an advocate, coach or retiree assistant) to address issues such as:
  • Retirement planning
  • Elder care needs
  • Ways to work through the health care system
• Support for a retiree's unique needs such as grief counseling, Medicare support and geriatric case management
• Delivery of relevant information that is easy to understand
• Full integration with medical, group and pharmacy products.

Empower your employees to make sound health care decisions. You'll help them — and your business — stay healthy.